Change Management

Overview

Change is an element of life that every organization has to accept. Organizations must view change (external and internal) as a potential opportunity for growth and transformation. Preparedness to change allows organizations to compete and adapt to new thrusts placed upon them within the market and business environment. This course handles various aspects of:

• Individual change – Personal
• Team change – Group
• Business and organizational change

Market and Environmental change

Target Audiences

Key ROI Derivatives

Training Objectives

Participants will gain the capability to:

• Understand change, change process and change environment
• Leverage change for business transformational and growth opportunities
• Manage change and provide leadership within their teams

Counter change setbacks and action a “moving forward” attitude

Summarised Topical Outiline

Fundamentals of change management

Basics of change management, Importance of change

Leading change

Change process

Steps of a change process

Analyzing situations and choosing an action

Implementing actions and monitoring impact and progress

Obstacles to change

Handling resistance, complacency and crisis

Managing change

Creativity, Commitment and Communication

Adapting to change

Truths and misconceptions

Factors affecting response

The endings phase

Coping with uncertainty

The exploration phase

Management of the exploration phase

Moving forward

Management of the new beginnings phase

Express Interest