HR Skills for Non-HR Managers


Target Group

ROI Derivatives

Training Brief 

Training Objectives

Topical Outline

Target Group

Line supervisors, Line Managers and HODs

Key ROI Derivatives

Employee engagement levels, quality leadership value proposition and improved employee productivity.

Training Brief

Managing people is every Line Managers core role though ordinarily, it’s one of the nightmares every manager or supervisors wishes to throw out of his/her “to do”.

Most managers and supervisors would find it easier to escalate employee issues to the HR department and be left with the core business focused roles notwithstanding this is their core function. The participants will gain an understanding of the basic principles of HR Management, learn how to avoid potential pitfalls and determine how best to customize and apply generic HR practices, tools and techniques to meet the needs of their own business environment as frontline people managers.

Training Objectives

Participants will gain the capability to:

– Acquire knowledge and skills in all essential Human Resource Management concepts and techniques to effectively manage people for profit.

– Build the capacity of line management to execute organizational strategy through other people as a foundation for leadership.

Summarised Topical Outline

An overview of Human Resource Management practice

 HRM overview

 HR as a Strategic Business partner

 HR Skills profile

Workforce planning, selection, recruitment and placement

 Planning labour needs

 Job descriptions and Job analysis framework

 Talent Selection (Talent search)

 Interviewing skills and on Boarding process

Training and Developing

 Identifying training needs – Training Needs Analysis

 Training evaluation

The total reward strategy

 Total reward model

 Employee benefits

Labour Laws, Employees and Labour relations

 Grievance handling, Disciplinary and incentive frameworks

 Staff engagements and Labour relations

Basics of workplace counselling

 A brief overview of basic workplace counselling skills.

Performance management should be part of this course but will be handled as a stand-alone module.

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