HR Skills for Non-HR Managers
Category:
Target Group
ROI Derivatives
Training Brief
Training Objectives
Topical Outline
Target Group
Line supervisors, Line Managers and HODs
Key ROI Derivatives
Employee engagement levels, quality leadership value proposition and improved employee productivity.
Training Brief
Managing people is every Line Managers core role though ordinarily, it’s one of the nightmares every manager or supervisors wishes to throw out of his/her “to do”.
Most managers and supervisors would find it easier to escalate employee issues to the HR department and be left with the core business focused roles notwithstanding this is their core function. The participants will gain an understanding of the basic principles of HR Management, learn how to avoid potential pitfalls and determine how best to customize and apply generic HR practices, tools and techniques to meet the needs of their own business environment as frontline people managers.
Training Objectives
Participants will gain the capability to:
– Acquire knowledge and skills in all essential Human Resource Management concepts and techniques to effectively manage people for profit.
– Build the capacity of line management to execute organizational strategy through other people as a foundation for leadership.
Summarised Topical Outline
An overview of Human Resource Management practice
HRM overview
HR as a Strategic Business partner
HR Skills profile
Workforce planning, selection, recruitment and placement
Planning labour needs
Job descriptions and Job analysis framework
Talent Selection (Talent search)
Interviewing skills and on Boarding process
Training and Developing
Identifying training needs – Training Needs Analysis
Training evaluation
The total reward strategy
Total reward model
Employee benefits
Labour Laws, Employees and Labour relations
Grievance handling, Disciplinary and incentive frameworks
Staff engagements and Labour relations
Basics of workplace counselling
A brief overview of basic workplace counselling skills.
Remarks
Performance management should be part of this course but will be handled as a stand-alone module.
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