Emotional Intelligence for Leadership Effectiveness

Category: Leadership Effectiveness and Corporate Governance

Target Group

ROI Derivatives

Training Brief 

Training Objectives

Topical Outline

Target Group

Team Leaders, Supervisors, Line Managers & All professionals

Key ROI Derivatives

Leadership effectiveness value proposition

Training Brief

Ability to perceive, control and evaluate emotions has been proven to be a key competency for every effective leader. This determines the ability to identify, use, understand, and manage emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and diffuse conflict.

Emotional intelligence impacts many different aspects of our daily life, such as the way we behave and interact with others.

Training Objectives

Participants will gain the capability to:

  • Understand Emotional Intelligence and it’s role in leadership
  • Develop strong people skills
  • Effectively apply EI skills in frontline management/leadership
  • Raise your EI matrix

Summarised Topical Outline

Understanding Emotional Intelligence

  • Key characteristics of EI
  • Why is EI important

Raising Your EI matrix

  • Key skills in raising your EI

Application of EI in personal and frontline leadership

  • EI in frontline leadership

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