Coaching Skills for Managers

Category: Management Development

Target Group

ROI Derivatives

Training Brief 

Training Objectives

Topical Outline

Target Group

All line managers, team leaders and Executives

Key ROI Derivatives

Employee productivity rate

Training Brief

Coaching is a continuous effort to help employees maximize their abilities through personalized counselling and advice. The coaching process not only trains employees to become familiar with business procedures and expectations but also motivates them to reach both individual and company goals.

Coaching is beneficial to employees because it encourages them to discover their worth and potential. Through proper coaching sessions, employees build confidence, improve their work habits, and increase their productivity.

Training Objectives

Participants will gain capability to:

  • Understand the qualities of an effective coach
  • Establish a coaching foundation
  • Plan a coaching strategy
  • Adopt coaching techniques in personal transformation and management

Summarised Topical Outline

Fundamentals of coaching

Coaching overview

Coaching foundation and strategy


Coaching diverse employees

Personality styles

Trust relationships


The coaching process

The coach-employee relationship

Objectives, expectations, and goals

Performance evaluation



Verbal communication

Nonverbal communication

Effective questioning


Interpersonal meetings

Face-to-face communication

Productive confrontations

A consulting service is also available in implementing a coaching strategy, coaching processes and evaluation framework in the organization

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